Employee Assistance Program (EAP)
If life gets challenging, EAP is here to help
On this page
About EAP
Emotional support and mental health services
Your emotional health is how you feel about work, relationships, health and more. Through your EAP benefit, you and your household are eligible for confidential support. Call and speak with a trained specialist who will listen to your situation and provide support to help you:
- Manage stress
- Find support for anxiety, depression, grief or substance use
- Improve relationships at home or work
- Find childcare or elder care resources
- Cope with chronic conditions
Your Employee Assistance Program (EAP) offers emotional support resources for you and your household.
- In-person or virtual counseling sessions at no additional cost per issue, per year, with a participating mental health provider.
- 24/7 in-the-moment care from a trained specialist
- Self-care options like apps and other digital tools
Financial and legal services
EAP also offers financial and legal consultation services. You and your household are eligible for a no-cost consultation with an attorney, two calls with a money coach and access to a library of videos, calculators, and forms at no additional cost.
To learn more about these services, speak with a trained specialist or explore the online resources.
Legal services
EAP also offers legal consultation services. You and your household are eligible for a consultation with an attorney to discuss legal issues at no additional cost. To learn more about these services, speak with a trained specialist or explore the online resources.
Your coverage
How it works
Access your visits at no additional cost
To access counseling services at no additional cost to you, you’ll need a confirmation letter to share with a participating mental health provider. Follow the steps below to get started:
1. Activate your benefits
Answer a few questions to activate your benefits online, or call +1 (866) 248-4094 to speak with a trained specialist who can assist you.
A trained specialist will ask you a few questions and provide you with a code. A specialist can also speak with you about an existing code.
2. Find a provider
Use the provider directory to search for a provider that accepts EAP benefits. Search filters can help customize your results. A trained specialist can also help you find a provider.
3. Give your confirmation letter to your provider
After you activate your benefits, you'll get a confirmation letter in your email. Give that letter to your provider when you schedule your in-person or virtual visit.
Therapy — from the convenience of your home, at any time with Talkspace
You can also use your EAP authorization code to register for Talkspace. Talkspace helps you engage with a licensed, dedicated therapist with shorter wait times. After you give consent, you can send private messages through text, voice or video, or schedule live video sessions.