APPEAL RIGHTS

The Empire Plan allows 180 days from the date of receipt of claim denial to submit an appeal. You can review your appeal rights in the Empire Plan Certificate at https://www.cs.ny.gov/employee-benefits/login.

Appeals may be sent to us in writing at the following address:

UnitedHealthcare
Attn: Appeals
PO Box 1600
Kingston, NY 12402-1600
Fax: 845-336-7989