Renewing your Medicaid benefits
What you need to know and do.
What is Medicaid renewal?
It’s the way to see if you are eligible to keep getting Medicaid benefits for another year. If your renewal cannot be completed automatically, you will receive a paper renewal form in the mail. This means you must take action to renew your health coverage.
The notice will tell you:
- The date your documents are due
- What information you need to give
- What documents you need to send
- Ways you can renew
What documents will I need?
It will depend on what applies to you, so check your notice. You may need to send copies of:
- Your birth certificate or driver’s license/state ID
- Pay stubs or tax returns
- Bank statements
- Proof of address
- Bills for housing, utilities and other expenses
- Medical records
- Record of immigration status
What happens if I miss the renewal due date?
If you miss the renew due date, your benefits may end.
Where can I go if I have more questions?
- Call Cover Virginia at 833-5CALLVA, TDD 1-888-221-1590. This call is free.
- Visit the Cover Virginia Renew My Coverage opens in a new tab page.
No longer qualify?
Visit uhc.com/staycovered opens in a new tab to learn more about coverage options available.
Choose how to renew
Online
Go to commonhelp.virginia.gov opens in a new tab and click on "Renew My Benefits." Create or log in to your account. Complete and submit forms online.
By phone
Call Cover Virginia at 833-5CALLVA, TDD 1-888-221-1590. This call is free.
By mail
Complete the paper renewal form and return it to your local department of social services. Find locations here. opens in a new tab
See your member benefits and other health plan details at myuhc.com/communityplan opens in a new tab