Renewing your Medicaid benefits
What you need to know and do.


What is Medicaid renewal?
It’s the way to see if you are eligible to keep getting Medicaid benefits for another year. Your County Assistance Office will send you a notice saying you need to renew your Medicaid coverage, for most people it’s every 12 months.
The notice will tell you:
- The date your documents are due
- What information you need to give
- What documents you need to send
- Ways you can renew
What documents will I need?
It will depend on what applies to you, so check your notice. You may need to send copies of:
- Your birth certificate or driver’s license/state ID
- Pay stubs or tax returns
- Bank statements
- Proof of address
- Bills for housing, utilities and other expenses
- Medical records
- Record of immigration status
What happens if I miss the renewal due date?
If you miss the renew due date, your benefits may end.
Where can I go if I have more questions?
- Visit the Pennsylvania Compass website opens in a new tab
- Call the Statewide Customer Service Center at 1-877-395-8930, 8 a.m.–5 p.m., Monday–Friday.
- Call or visit your local County Assistance Office opens in a new tab
No longer qualify?
Visit uhc.com/staycovered opens in a new tab to learn more about coverage options available.
Choose how to renew

Online
Visit PA COMPASS opens in a new tab
Log in or create an account. Complete and submit forms online.

By phone
Call the Consumer Service Center for Health Care Coverage at 1-866-550-4355, 8 a.m.–5 p.m., Monday–Friday.

By mail
Complete the forms that were mailed to you. Return them in the postage-paid envelope that was sent with them.

Mobile app
Use the myCOMPASS PA App. Get it on Google Play or download on the App Store®.
See your member benefits and other health plan details at myuhc.com/communityplan opens in a new tab