Renewing your Medicaid benefits
What you need to know and do.
What is Medicaid renewal?
It’s the way to see if you are eligible to keep getting Medicaid benefits for another year. The NY State of Health will send you a notice saying you need to reapply for Medicaid, for most people it’s every 12 months.
The notice will tell you:
- The date your documents are due
- What information you need to give
- What documents you need to send
- Ways you can renew
What documents will I need?
It will depend on what applies to you, so check your notice. You may need to send copies of:
- Your birth certificate or driver’s license/state ID
- Pay stubs or tax returns
- Bank statements
- Proof of address
- Record of immigration status
What happens if I miss the renewal due date?
If you miss the renew due date, your benefits may end.
Where can I go if I have more questions?
- Call the NY State of Health Customer Service Center at 1-855-355-5777, TTY 1-800-662-1220.
- Find an Assistor or Navigator opens in a new tab who can help you.
- Visit NYStateofHealth opens in a new tab
No longer qualify?
Visit uhc.com/staycovered opens in a new tab to learn more about coverage options available.
Choose how to renew
Online
Go to nystateofhealth.ny.gov opens in a new tab
Log in or create an account.
Complete and submit forms online.
By phone
Call the NY State of Health Customer Service Center at 1-855-355-5777, TTY 1-800-662-1220.
In person
You can also find in-person assistance in your area.
Find locations here opens in a new tab
See your member benefits and other health plan details at myuhc.com/communityplan opens in a new tab