Renewing your Medicaid benefits

 

Please renew on time to keep your benefits.

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What is Medicaid renewal?

It’s the way to see if you are eligible to keep getting Medicaid benefits for another year. The state will send you a notice saying you need to reapply for Medicaid, for most people it’s every 12 months.

You will get a renewal notice in the mail listing:

  • The date your documents are due
  • What information you need to give
  • What documents you need to send
  • Ways you can renew

Please complete all paperwork.

What happens if I miss the renewal due date?

If you miss the renewal due date, your benefits may end.

What if I no longer qualify for Medicaid?

If you don't meet income requirements for this program, you may qualify for other health benefit coverage through the Affordable Care Act (ACA).

To learn more, go to uhc.com/staycovered opens in a new tab

Have you moved? Don't miss important updates.

If you have recently moved, please call your local DSS opens in a new tab to give them your new address. Or go online to update your address. opens in a new tab

Need help or have a question?

Please call UnitedHealthcare Member Services at 800-349-1855, TTY 711.


Choose how to renew
 

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Online

Visit epass.nc.gov opens in a new tab

Complete and submit forms online.


 

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In person

Complete the paper renewal form and return it to your local Department of Social Services. Find locations here. opens in a new tab


 

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By mail

Watch for your renewal notice to come in the mail and complete all paperwork. Return using the envelope provided.


See your member benefits and other health plan details at myuhc.com/communityplan opens in a new tab

 


 

Common Questions