Renewing your Medicaid benefits


What you need to know and do.

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What is Medicaid renewal?

It’s the way to see if you are eligible to keep getting Medicaid benefits for another year. The state will send you a notice saying you need to reapply for Medicaid, for most people it’s every 12 months.

The notice will tell you:

  • The date your documents are due
  • What information you need to give
  • What documents you need to send
  • Ways you can renew

What documents will I need?

It will depend on what applies to you, so check your notice. You may need to send copies of:

  • Your birth certificate or driver’s license/state ID
  • Pay stubs or tax returns
  • Bank statements
  • Proof of address
  • Bills for housing, utilities and other expenses
  • Medical records
  • Record of immigration status

What happens if I miss the renewal due date?

If you miss the renew due date, your benefits may end.

Where can I go if I have more questions?

No longer qualify?

Visit opens in a new tab to learn more about coverage options available.


Choose how to renew

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Log in or create an account.
Complete and submit forms online.



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By phone

Call Louisiana Medicaid Customer Service
1-888-342-6207, 8 a.m. - 4:30 p.m., Monday - Friday.


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In person

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By mail

P.O. Box 91283
Baton Rouge, LA 70821-9278

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Common Questions