Renewing your Medicaid benefits
What you need to know and do.
![Recertification illustration](/myuhc/content/myuhc/en/public/communityplan/ky-recertification/_jcr_content/main/columncontrol_1/col-6-6-2/image.img.jpg/1608575530492.jpg)
What is Medicaid renewal?
It’s the way to see if you are eligible to keep getting Medicaid benefits for another year. The state will send you a notice saying you need to reapply for Medicaid, for most people it’s every 12 months.
The notice will tell you:
- The date your documents are due
- What information you need to give
- What documents you need to send
- Ways you can renew
What documents will I need?
It will depend on what applies to you, so check your notice. You may need to send copies of:
- Your birth certificate or driver’s license/state ID
- Pay stubs or tax returns
- Proof of address
- Bills for housing, utilities and other expenses
- Medical records
- Record of immigration status
What happens if I miss the renewal due date?
If you miss the renew due date, your benefits may end.
Where can I go if I have more questions?
- Call the kynect Help Line: 1-855-4kynect (855-459-6328)
- Meet with a kynector. Call to learn more: 1-855-4kynect (855-459-6328)
- Visit the kynect Website: kynect.ky.gov opens in a new tab
Choose how to renew
![computer icon](/myuhc/content/myuhc/en/public/communityplan/ky-recertification/_jcr_content/body/columncontrol_1/col-6-6-2/columncontrol_1/col-2-10-1/image_copy_copy.img.png/1610656867915.png)
Online
Go to kynect.ky.gov opens in a new tab.
Create or log into your account. Complete and submit forms online.
![office icon](/myuhc/content/myuhc/en/public/communityplan/ky-recertification/_jcr_content/body/columncontrol_1/col-6-6-2/columncontrol_1_1258263144/col-2-10-1/image_copy_copy_copy.img.png/1610656887502.png)
In person
Visit a local DCBS site. Find locations here. opens in a new tab
Be sure to take needed documents with you.
![phone icon](/myuhc/content/myuhc/en/public/communityplan/ky-recertification/_jcr_content/body/columncontrol_1/col-6-6-2/columncontrol_1_690776534/col-2-10-1/image_copy_copy_copy_1292530311.img.png/1610731453572.png)
By phone
Call the kynect Help Line: 1-855-4kynect (855-459-6328)
![file](/myuhc/content/myuhc/en/public/communityplan/ky-recertification/_jcr_content/body/columncontrol_1/col-6-6-2/columncontrol_1_1130090343/col-2-10-1/image_copy_copy_copy.img.png/1631724714093.png)
By mail
Mail or fax your completed, signed application to:
Kentucky Office of the Health Benefit and Information Exchange
P.O. Box 2104
Frankfort, KY 40602
Fax: 1-502-573-2005
See your member benefits and other health plan details at myuhc.com/communityplan opens in a new tab