Renewing your Medicaid benefits
What you need to know and do.
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What is Medicaid renewal?
It’s the way to see if you are eligible to keep getting Medicaid benefits for another year. The state will send you a notice saying you need to reapply for Medicaid, for most people it’s every 12 months.
The notice will tell you:
- The date your documents are due
- What information you need to give
- What documents you need to send
- Ways you can renew
What documents will I need?
It will depend on what applies to you, so check your notice. You may need to send copies of:
- Your birth certificate or driver’s license/state ID
- Pay stubs or tax returns
- Bank statements
- Proof of address
- Bills for housing, utilities and other expenses
- Medical records
- Record of immigration status
What happens if I miss the renewal due date?
If you miss the renew due date, your benefits may end.
Where can I go if I have more questions?
- Call Health-e-Arizona PLUS at 1-855-HEA-PLUS.
- Visit healthearizonaplus.govopens in a new tab
No longer qualify?
Visit healthcare.gov opens in a new tab to learn more about coverage options available.
Choose how to renew
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Online
Go to healthearizonaplus.gov/Login/Defaultopens in a new tab
Create or log into your account. Complete and submit forms online.
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By phone
Call DES at 1-855-432-7587.
7 a.m. - 6 p.m., Monday - Friday
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In person
Go to a local Job and Family Services site.
Find locations hereopens in a new tab
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By mail
Complete your paperwork and mail it to:
Arizona Department of Economic Security Family Assistance Administration
PO Box 19009
Phoenix, AZ 85005
See your member benefits and other health plan details at myuhc.com/communityplan opens in a new tab